Skip to main content

How to create or upload listings (and fix listings stuck in draft)

This guide will help you create/upload listings and fix drafts — how to set the required eBay business policies in Advanced settings so listings publish.

Written by Dean

Add products from the Add Products section of the store, and before uploading open Advanced settings and select the correct eBay business policies (return, shipping, and payment).

The most common reason listings never leave draft is a policy error such as "A return option is missing or not valid" — even if the policy exists on your eBay account, it has to be selected in Easync's advanced settings for that upload, and on some stores you may need to re-select it each time you load products.

If you've set the policies correctly and listings still won't publish, send support the Easync listing/request link for a sample and they'll check what's blocking it.

Did this answer your question?