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How to connect / add / manage a store or fulfillment account

This guide will help you connect/add/share a store or fulfillment account — what to specify and why the Easync account itself is deleted only manually.

Written by Dean

To share one fulfillment (AO) account across several stores, or to add it to a new store, send the fulfillment account email into the chat and clearly name both stores involved:

  • store where the account is already added

  • store where you want it added as well

Include the region/marketplace of each store (e.g. "United States – ragstradinginc", "walmartdu_12") so the team assigns it to the right place.

Support adds the account on the backend and confirms in the chat once it's done.

Note the split in responsibilities: the team can add, share, disconnect, or remove a store for you, but they cannot delete your Easync account itself — you do that yourself from Account Settings (my.easync.io/account/settings).

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