Skip to main content
Easync Privacy Policy
Alex Lv avatar
Written by Alex Lv
Updated over a week ago

Privacy Notice

This privacy notice discloses the privacy practices for Easync, LLC. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

  2. What choices are available to you regarding the use of your data.

  3. The security procedures in place to protect the misuse of your information.

  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order, or as required by law.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Detailed information on the processing of Personal Data

By registering or authenticating, Users allow Easync to identify them and give them access to dedicated services.
Depending on what is described below, third parties may provide registration and authentication services. In this case, Easync will be able to access some data, stored by these third-party services:

Google API. User Data Policy

Google API is a registration and authentication service provided by Google and is connected to the Google network.

Easync's use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.


User Data collected:

  • Emails (metadata, message body)

Easync gets emails to provide the best experience. Easync does not create, send or modify messages.
We collect only specific emails with special tags that are relevant to:

  1. Orders information

  2. Shipping's and Tracking's information

  3. Vero reports

  4. Returns' reports

  5. Cash back information

Order Information are collected to fulfill processes Easync is used for.
Tracking numbers are collected to provide actual, fast information about user's orders.
Vero reports are collected to avoid user's account suspension.
Returns' reports are collected to fulfill requested returns on user's markets.
Cash back information are collected to send emails for getting cash back from cash back portals.

All collected information is not available for users except it owners and used by Easync for purposes described above.
Collected information can be used by Easync team to implement the purposes for which Easync is used.
Collected information such as tracking numbers is encrypted and shared with markets used by user via special markets' forms for purposes described above.
Other information contained in the emails that does not meet the purposes described above is not shared with any third parties and is not used at all.
The security of user's emails meets the security of any other information used by Easync and is described below in the current Policy.

Easync does not require user's auth info such login, password to have an access to user's emails. User approve access to emails for Easync via Google Auth process. User can revoke permission at any time.

Shopify API and OAuth

Shopify API is a registration and authentication service provided by Shopify, allowing merchants and applications to interact seamlessly.

Easync's use of information received from Shopify APIs strictly adheres to Shopify's requirements and policies concerning data access and usage.

User Data collected via Shopify OAuth:

- Store Information: Basic details about the store, including name, domain, and other relevant identifiers.

- Customer Data: Information about the store's customers, such as names, shipping and billing addresses, and order histories.

- Order Data: Details about orders placed, including products, shipping information, and transaction details.

Easync accesses store information to ensure proper integration and synchronization with the merchant's Shopify account. This information is crucial to provide the functionalities that Easync offers.

Customer data is accessed to facilitate processes Easync is designed for, such as order processing, inventory management, and other relevant operations.

Order data is essential for Easync to provide accurate order management, tracking, and other functionalities related to orders.

All collected information via Shopify OAuth is treated with utmost privacy. The data is not available to anyone other than its owners and is solely used by Easync for the purposes described above.

Any information accessed via Shopify OAuth, such as order details or customer data, is encrypted both in transit and at rest. Specific data, like order information, may be shared with platforms or entities that the user operates with, but only to fulfill the primary purposes of Easync.

Other information that does not align with the purposes mentioned above is neither shared with third parties nor utilized in any other way.

The security of user's data accessed via Shopify OAuth aligns with the robust security practices of Easync, as elaborated further in this policy.

Easync never requires direct authentication details such as login or password for access to the merchant's Shopify data. Merchants grant access via the Shopify OAuth process, ensuring secure and controlled access. Merchants have the right to revoke this permission at any given time.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via our support options provided on our website.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

We have separate encrypted servers with limited access. We monitor all transactions with it and we keep our software up-to-date.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

TERM OF PROCESSING, UPDATING AND DELETING PERSONAL DATA

Your Personal Data is processed and stored by the Operator and/or its designated Personal Data processing contractor (when and if applicable) for the total period required for providing you access to the Easync Service and the ability to use the Easync Service, providing you with notifications and sending you promotional materials, and using your Personal Data for other purposes set forth in this Privacy Policy but for no longer than 3 (Three) years as of termination of your use of the Easync Service for any reason, if you do not request the Personal Data to be deleted before the end of that term in accordance with this Section.

If you decide to terminate your Personal Account within the Easync Service, the above 3-year term will apply to storage of your Personal Data and your Personal Data will remain in Operator’s archives for that period.

You have the right to request the Operator to update or delete your Personal Data by sending an e-mail on the following page: https://easync.io/contact.html.

Your Personal Data will be updated or deleted, depending on your request, in 15 (Fifteen) business days as of receipt of your request. You may also send a request to fully delete your Personal Data in writing to the Operator’s address indicated within the "Contacts" Section of this Privacy Policy.

The Operator is under no obligation to store your Personal Data indefinitely and hereby disclaims any liability arising out of, or related to, destruction of such Personal Data.

If you feel that we are not abiding by this privacy policy, you should contact us immediately.

Did this answer your question?