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We guarantee FBE orders and this is our promise to you.

If your buyer opens a case for INR (Item Not Received) or opens a return request, just click the return button on Easync for that order and we'll instantly refund your FBE balance.
If we can't get a return label then you can refund your buyer and they keep the item!
You must click the return button on the order page to get your refund from Easync.
You can confirm your refund was issued by going to your FBE payments page.

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