Easync provides the service for Amazon to eBay dropshipping. After adding your eBay store you need to carefully learn their policy. eBay shipping policy needs to be set correctly to avoid issues in future. In this article we will talk about the tracking information features while dropship from Amazon to eBay.
Here are some points from eBay tracking policy:
The User Agreement between Seller and eBay is binding.
Seller protection (in fact only Tracking protection) is eBay's stated policy.
Seller is not obliged to carry out any technological changes that override the agreement. (For instance, if eBay prevent input or submission of a valid tracking number or are wilfully blind to its existence when told it, that is not grounds to provide the MBG).
eBay takes the following position:
- even after the buyer has opened a case, you will still be able to provide tracking information at that point
- if the tracking shows delivered, you will win the case
- the new thing is, that eBay are counting all the opened cases against sellers for their new Seller Punishment Metric.
If a buyer tries to open a case and you've already input the tracking number, and it shows delivered, the buyer won't be able to open a case at all.
The buyer won't be able to open a case if the tracking is already in there, showing delivered. So eBay won't be punishing you for buyers who open fraudulent cases - provided that you've put the tracking in on time. But you still can add the tracking even the tracking after the case is opened. They will still accept it. eBay won't be automatically paying money out to the fraudulent buyers.
Even if you don't want to enter all your tracking numbers on dispatch, watch out for multiple buyers. If you send a lot of tracked parcels to one buyer, it would be wise to put the tracking numbers in as early as possible, just in case they go mad and open INR cases for every single one of them. Because, even if you win all the cases (you proved the items have already been delivered) eBay will still punish you for the fact that the cases were opened.
eBay strictly monitors that the goods reach the buyer. Every year the requirements for the tracks provided by the seller become stricter. For example eBay are forcing sellers to apply tracking information to all their listings. If tracking information is not uploaded and an INR is opened eBay will not accept tracking information from a seller.
Prior to that, for INR cases you could provide tracking information showing item has been delivered.
eBay has Moneyback Guarantee Program and this has been updated.
When a buyer doesn't receive an item:
-If a buyer doesn’t receive an item, the buyer needs to submit a request to report that the item hasn't arrived. The seller should address the buyer’s concern and provide updates on the delivery of the item, tracking information, or a refund.
-If the buyer isn’t happy with the seller’s response or doesn’t receive a response, the buyer can ask us to step in and help.
-If asked to step in and help, we review the information provided by the buyer and seller for evidence of successful on-time delivery to the buyer’s address, or proof of collection by the buyer.
Information required to prove a successful on-time delivery is all of the following:
· Tracking number uploaded on to the site by the seller before the estimated delivery date;
· A delivery status of "delivered" (or equivalent in the country to which the item was delivered);
· The date of delivery;
· The recipient's address, showing at least the city/county or postcode (or international equivalent); and
· Signature confirmation, if an item has a total cost of £750 or more.
If we determine that the item wasn’t successfully delivered or collected, we refund the full cost of the item and original postage via PayPal. The seller is required to reimburse eBay for the amount of the refund.
As you see working with eBay dropshipping from Amazon requires knowlwdge and responsibility. A poor track can lead to loss of money. Therefore, we esink dropship app convert amazon tracks to aqualine tracks. Aqualine company became our official partner after eBay officially accepted their tracks on their list.
Aquiline International Corporation Ltd. Founded in 1999. Aquiline mission is to provide fast and efficient high quality service in aviation field to the clients.
We are also using Bluecare Express to convert AMZL tracking numbers into Bluecare Express tracking numbers.
Buyers can use this tracking number to view the order within their eBay account and get updated information on the locations of their items allowing you to win any "buyer didn't receive item" cases.
A smoother dropshipping process will now be available with Easync by reducing any claims and cases made against you. Bluecare Express and Aquiline will help our sellers increase their sales drastically and minimize any possible customer service issues.
Now, 95% of tracking is uploaded on time & validated.👍
Here's an example of what it should look like on eBay.
Become an eBay top rated seller by clicking here.