The “Amazon account is closed” error usually occurs when an auto-ordering attempt fails because the selected Amazon account has been closed or blocked by Amazon.
To resolve this issue, you need to select an active Amazon account that can be used to process the order.
Step 1: Open the Problematic Order
Locate and open the order that encountered the “Amazon account is closed” error.
Step 2: Select an Active Amazon Account
In the order details, locate the Fulfillment Account section.
Select an Amazon account that has not been blocked or closed by Amazon and that you want to use to process the order.
Make sure the selected account is active and available for order processing.
Step 3: Resubmit the Order
After selecting the appropriate Amazon account, click the cart icon to resubmit the order and retry the auto-ordering process.
Summary
To resolve the “Amazon account is closed” error:
Open the order that failed during auto-ordering.
Locate the Fulfillment Account section.
Select an active Amazon account that has not been blocked or closed by Amazon.
Click the cart icon to resubmit the order.
Once you have selected an active Amazon account and resubmitted the order, the auto-ordering process can be attempted again.